Bldg 5160 DISA Global Operations Command

DISA GLOBAL FUNCTIONS

DISA Global Field Command

Mission: Provides, operates and defends the DODIN, both globally for DISA’s enterprise infrastructure and for services, and regionally in the CONUS area of support; maintains situational awareness and supports integrated planning to assure enterprise capabilities in support of all mission partners.

Functions:
  • Directs actions and supervises DISA Global Field Command located at Scott AFB and Hill AFB along with 3 OPCON organizations
  • Operate, defend and sustain enterprise infrastructure and services
  • Provide mission assurance to enterprise infrastructure and services
  • Perform engineering support of enterprise infrastructure and services
  • Provision and implement enterprise infrastructure and services
  • Train, equip, support, and sustain the Command
  • Manage the request fulfillment process for DISA's Center for Operations
  • Maintain and update the geographic location tables for DISA to ensure accurate management decision-making regarding locations/concentrations of services and circuits for DoD and other Federal Agencies
  • Represent OPC interests in cross-functional management decision meetings
  • Apply industry best practices to improve and streamline the request fulfillment process to gain efficiencies and maximize effectiveness of the workforce while maintaining mission goals
  • Administer military personnel, manpower, and awards, performance appraisals and evaluations

DIVISION & BRANCH FUNCTIONS

Business Operations Division (DG1)
DISA Global personnel, fiscal, security, facility and logistics support.

  • Administer civilian personnel, manpower, awards, employee development, and the DOD Performance Appraisal Management Program
  • Administer the financial budget
  • Provide industrial, physical and personnel security for military, civilian and contract personnel
  • Manage and maintain property accountability
  • Provide contract management oversight
  • Execute and manage facilities and space management
  • Manage the Internal Control and Quality Management program
  • Develop and maintains policies and procedures

Security Management Branch (DG11)

  • Manage and maintain organizational Information Security, Physical Security, Personnel Security, Industrial Security, Operations Security, Anti-terrorism/Force Protection, and Security Education/Awareness programs
  • Manage and maintain organizational SCI and SCI facility SCIF management programs
  • Manage and maintain organizational Communications Security management, Secure Voice, and Cryptographic Access programs
  • Manage Security Forces for Physical Security of the Facility

Personnel & Finance Management Branch (DG12)

  • Develop Budget Estimate Submission and Program Objective Memorandum
  • Manage funds control of Annual Operating Budget
  • Monitor Annual Operating Budget Obligations
  • Government Travel Card Program Coordinator
  • Defense Travel System Program Management
  • HR Liaison for DISA WMD HQs and Operations HQs
  • Staffing/Classification/Manpower/Performance Appraisals/Awards Program Management for Civilian Personnel
  • Military Personnel HR Support
  • Training and Professional Development/IDPs Program Management

Command Support Branch (DG13)

  • Develop and maintain organizational tactics, techniques and procedures
  • Coordinate enterprise business strategies and integrates industry best practices through management of the unit’s Internal Controls Program
  • Monitor continuous process improvement and conducts internal audits associated with DISA’s Quality Management System Program
  • Liaison for organizational public affairs
  • Develop plans, executes and manages facility construction, maintenance and space management
  • Provide Strategic Facility Planning to support the DISA Global mission
  • Manage and maintain 100% control and accountability of all DISA Global owned equipment, assets and property, and coordinate all ISSA, MOU/MOA, and 7600A/B
  • Provide government Purchase card and procures supplies for DISA Global
  • Provide Contracting Officer Representatives to oversee operational contacts for the DISA Global

Business Management Branch (DG14)

  • Administer civilian personnel, manpower, awards, employee development, and appraisals
  • Administer the financial budget, and provide requirements for Budget Estimate Submission and Program Objective Memorandum
  • Provide industrial, physical and personnel security for military, civilian and contract personnel
  • Manage and maintain property accountability
  • Provide contract management oversight
  • Execute and manage facilities and space management
  • Manage the Internal Control and Quality Management program
  • Develop and maintains policies and procedures
  • Manage the Government Purchase and Travel Card Program
  • HR Liaison for DISA WMD HQs and Operations HQs
  • Coordination of military arrivals with DISA Global (Hill AFB)
  • On order, initiate personnel reconstitution actions in the event of catastrophic loss of DISA Global (Hill AFB)

Operations Division (DG3)
Operates and defends the DODIN, globally for DISA's enterprise infrastructure and services, maintains situational awareness, and assures enterprise service delivery in support of all mission partners.

  • Responsible for C2 and Reporting of the Commanders Critical Incident Reporting to DISA Headquarter Joint Operations Center
  • Direct and manage NetOps Globally by executing Tier I Enterprise Management functions for Transport and IP Services across the DODIN
  • Provide Enterprise Infrastructure Protection and act as a Tier II Computer Network Defense Service Provider
  • Provide tactical customers with DODIN services via STEP and Teleport facilities globally
  • Execute and mitigate ASIs affecting DISA customers globally

Current Operations Branch - Scott AFB (DG31)

  • Operate, maintain, and provide situational awareness of Global DISN Enterprise Infrastructure in order to support Combatant Commands, Service Branches, and DOD Agencies with critical command and control network communications and communications services
  • Serves as the Network Operations Center for Continuity of Operations for the DISA Command Center and primary Operational Service Manager for DISA Regional Field Command and Field Offices
  • DG311 - Day Shift Section
  • DG312 - Evening Shift Section
  • DG313 - Midnight Shift Section

DODIN Transformation Branch (DG32)

  • Serves as the primary enabler and support element for DISA Global Network Operations
  • Provides contract quality control review; tactical gateway mission oversight; operations and exercise support; continuity of operations management; knowledge management; training program; NetOps tools support; and NetOps integrations functions that ensures services are properly integrated into current operations

DCO-IDM Branch (DG33)

  • Serves as the primary enabler and support element for DISA cyber defense services
  • Assures DISA Global analysts a clear battle space advantage by providing advanced analytical discovery and support
  • Delivers accurate cyber threat intelligence information; develops timely, effective and efficient countermeasures content; and integrates CPT operational support
  • Provide logically aligned functional work center whose primary workforce is made up of Cybersecurity WO shift workers
  • DG331 - Cyberspace Security Section
  • DG332 - Cybersecurity Watch Section A
  • DG333 - Cybersecurity Watch Section B

Current Operations Branch - Hill AFB (DG34)

  • Operate, maintain, and provide situational awareness of Global DISN Enterprise Infrastructure in order to support Combatant Commands, Service Branches, and DOD Agencies with critical command and control network communications and communications services
  • Serves as the Network Operations Center for Continuity of Operations for the DISA Command Center and primary Operational Service Manager for DISA Regional Field Commands and Field Offices
  • Monitors and defends DISA's Tier II CNDSP customers, DISA Global and inter theater portions of the Enterprise Infrastructure, classified, unclassified and coalition network, in support of U.S. Cyber Command
  • Provides protection, intrusion detection, response actions and incident trends of the execution of current computer network defense availability, protection and delivery to enable decision superiority to the war-fighter
  • DG341 - Day Shift Section
  • DG342 - Evening Shift Section
  • DG343 - Midnight Shift Section

Infrastructure & Services Division (DG4)
Support the DOD Information Networks and DISA Global information technology, providing problem resolution, systems integration, network implementation and testing, cybersecurity assurance, and advanced customer support of the Enterprise Transport, Internet Protocol and Service networks.

  • Network management, configuration management, performance management, problem management, optimization and integration, engineering and analysis including hardware and software life-cycle support and upgrades, activation of new sites, on-site commissioning of new nodes, and activation and operationalization of new technologies and capabilities.

Services Delivery Branch (DG41)

  • Support network engineering, integration, and analysis of JRSS, IP, and Gateway Systems, including problem resolution, hardware/software life-cycle support and upgrades, activation of new sites, and implementation and test of new technologies and capabilities.

JRSS Engineering Section (DG411)

  • Activate and operationalize new technologies and capabilities within the JRSS Stacks, provide problem resolution, systems integration, network implementation and testing, and advanced customer support through engineering analysis and fault isolation
  • Provide JRSS network management, integration, engineering and analysis including hardware and software life-cycle support, upgrades, activation of new sites
  • Provide JRSS traffic engineering and analysis assessing traffic load, network performance, and failover analysis for distribution of customer traffic

IP Engineering Section (DG412)

  • Activate and operationalize new technologies and capabilities for the MPLS Core, NIPRNet, SIPRNet, DCN, IAP, NFG, and PushKey, provide problem resolution, systems integration, network implementation and testing, and advanced customer support through engineering analysis and fault isolation
  • Provide advanced level implementation and integration support for MPLS Core, NIPRNet, SIPRNet, DCN, IAP Boundary, NFG, and PushKey. Provides trouble resolution of DISN and customer routing and connectivity problems
  • Provide IP traffic engineering and analysis assessing traffic load, network performance, and failover analysis for distribution of customer traffic

Gateway Engineering Section (DG413)

  • Activate and operationalize new technologies and capabilities for the DSN, DRSN, and global UC transport networks and gateways including mobility and EVoIP/ECVoIP, provide problem resolution, systems integration, network implementation and testing, and advanced customer support through engineering analysis and fault isolation
  • Provide advanced level implementation and integration support for DSN, DRSN, and global UC transport networks and gateways including tactical and EVoIP/ECVoIP. Provides trouble resolution of DISN and customer routing and connectivity circuit problems

Infrastructure Services Branch - Scott AFB (DG42)

  • Activate and operationalize new technologies and capabilities for the DWDM, ODXC, Promina, and MSPP networks, provide problem resolution, systems integration, network implementation and testing, and advanced customer support through engineering analysis and fault isolation
  • Provide advanced level implementation and integration support for DWDM, ODXC, Promina, and MSPP networks, and provides trouble resolution of DISN and customer circuit problems
  • Engineers and implements "no-fail" mission assurance solutions for Airborne Intelligence Surveillance and Reconnaissance, Remote Piloted Aircraft and other critical mission partners

Network Services Branch (DG43)

  • Provide situational awareness, customer service, and network management support.
  • Provide secure information systems support, situational awareness, and customer service.

Operations Support Systems Section (DG431)

  • Provide timely situational awareness, prompt customer service, and comprehensive network management support.
  • Provide 24x7 Tier I and Tier II Global Support to Users of the DISN OSS and JMS - Provide software, database, web, and knowledge management support for the DISA Global, OSS, and JMS enclaves

IT Services Section (DG432)

  • Provide reliable and secure information systems support, timely situational awareness, and prompt customer service.
  • Provide all mission-essential organizational data, voice, and video information services within DISA Global

Mission Support Branch (DG44)

  • Support the cybersecurity compliance, network performance, and quality assurance for JRSS, IP, UC, Transport, OSS, JMS networks.

Services Transition Section (DG441)

  • Support the optical transport, IP, JRSS, and services networks with configuration management, and installation, test, and acceptance of requirements.
  • Configuration management including management and maintenance of all network element configurations, access, and permission levels for all users. Network configuration backups on all managed equipment
  • Circuit management including installation, test and acceptance

Cybersecurity Compliance Section (DG442)

  • Perform cybersecurity management including management of the Information System Security Program for optical transport, IP, JRSS, and services networks
  • Serve as the Command Information Systems Security Manager
  • Implement the Command Cybersecurity Program which includes monitoring and reporting the security status of all DISA Global systems

Infrastructure Services Branch - Hill AFB (DG45)

  • Network management, configuration management, performance management, problem management, optimization and integration, engineering and analysis including hardware and software life-cycle support and upgrades, activation of new sites, on-site commissioning of new nodes, and activation and operationalization of new technologies and capabilities

Infrastructure Section (DG451)

  • Activate and operationalize new technologies and capabilities within the JRSS stacks
  • Provide problem resolution, systems integration, network implementation and testing, and advanced customer support through engineering analysis and fault isolation
  • Provide JRSS network management, integration, engineering and analysis including hardware and software life-cycle support, upgrades, activation of new sites
  • Provide JRSS traffic engineering and analysis assessing traffic load, network performance, and failover analysis for distribution of customer traffic

Network Services Section (DG452)

  • Activate and operationalize new technologies and capabilities for the MPLS Core, NIPRNet, SIPRNet, DCN, IAP, NFG, and PushKey
  • Provide problem resolution, systems integration, network implementation and testing, and advanced customer support through engineering analysis and fault isolation
  • Provides trouble resolution of DISN and customer routing and connectivity problems
  • Provide IP traffic engineering and analysis assessing traffic load, network performance, and failover analysis for distribution of customer traffic
  • Activate and operationalize new technologies and capabilities for the DWDM, ODXC, Promina, and MSPP networks, provide problem resolution, systems integration, network implementation and testing, and advanced customer support through engineering analysis and fault isolation
  • Provide Tier I and Tier II Global Support to Users of the DISN OSS and JMS
  • Provide software, database, web, and knowledge management support for the DISA Global, OSS, and JMS enclaves

Plans & Programs Division (DG5)
Conduct all deliberate planning activities, lead integration efforts, and provide internal & external coordination functions for future operational requirements in support of the DISA Global.

  • Develop Command level strategy and concepts
  • Facilitate internal/external formal communications
  • Implement and monitor Command and Agency level readiness programs & processes
  • Provide deliberate planning, project management and integration activities for new and emerging technologies, services and capabilities into the operational environment
  • Document, schedule and coordinate ASIs
  • Execute tactical mission, contingency and exercise support and planning activities

Future Plans & Mission Support Branch (DG51)

  • Project lead for initiating, planning, coordinating and integrating emerging critical services and capabilities affecting the command
  • Ensures synchronization and alignment of the strategic goals of DISA Global and the Agency
  • Performs strategic planning and develops communication products designed to articulate the vision, mission and priorities of the Command
  • Command focal point for the CIP
  • CSSP Program manager
  • Performs Command readiness reporting

Mission Assurance Support Section (DG511)

  • Performs strategic planning and develops communication products designed to articulate the vision, mission and priorities of the Command
  • Initiates, plans and coordinates projects and improves or develops and implements processes that advance the Command strategy
  • Manages internal and external strategic communication
  • Provide COOP Support
  • Develop and maintain the annex to the DISA CSP
  • Provides focused MDA and NC3 network support and management
  • Provides DISA Global programmatic support for nuclear mission assurance and government oversight to MDA NetOps management
  • Coordinates and executes MDA quarterly conference
  • DISA Global point of contact for TDM network escalations related to NC3, as well as draw-down and migration efforts
  • Primary point of contact for Command and Control Battle Management and Communications network support
  • Performs readiness reporting utilizing DRRS
  • Identify and assist with assessment of Critical Infrastructure

Future Plans Section (DG512)

  • Ensure Global NetOps and Defense readiness for changing missions, new or evolving services and capabilities, and NetOps tools using standard and repeatable processes based on PMP & RMP methodologies
  • Project lead for organizational projects and requirements portfolio
  • Provide input to senior leadership on risk assessments/recommendations
  • Lead for Command matrix support teams
  • Serve as liaison between HQs PMOs and Global divisions
  • Support CONOP, SOX, TTP, MOA/SLA, RACI and POA&M development
  • Interfaces and engages stakeholders to establish consistent governance that is common and repeatable across projects
  • Lead/coordinate ROC Drills, Operational Assessments and other testing
  • Supports Agency/Command initiatives (Emergent Technologies, NRRB, DPSO, IA DCO Synch, Process improvement)
  • Develops project management products to manage the adoption of new technology, tools or processes
  • Supports requirements and change management strategies, tactics, techniques, and procedures
  • Serve as the CSSP Program Manager and CSSP customer liaison
  • Coordinates customer outreach, CSSP evaluation preparation and hosting
  • Tracks all DISA Global government and military 8570 certification status, role mapping and clearances

Future Operations Support Branch(DG52)

  • Support development of Command level strategy and concepts
  • Serve as chief action officer resource for SATCOM provisioning, exercise planning, and ASI planning and execution
  • Generate satellite gateway service authorization and orders
  • Document, schedule and coordinate ASIs
  • Execute tactical mission, contingency and exercise support and planning activities

Authorized Service Interruption (ASI) Section (DG521)

  • Coordinates systematic maintenance of the Enterprise Infrastructure, Operational Systems and applications
  • Requests, supervises, and coordinates impact assessments and modeling of scheduled and unscheduled outages
  • Coordinates maintenance actions from commercial vendors, Combatant Commands and mission assurance customers
  • Provides timely updates to DISA Global senior management and operations floor personnel regarding status, problems, and completion of ASIs
  • Coordinates workload with DISA Global (Hill AFB)
  • Upon isolation of DISA Global (Hill AFB), assumes entire enterprise workload and prioritizes ASIs and maintenance actions per commander intent and guidance

Contingency & Exercise (CONEX) Section (DG522)

  • Processes user Gateway Access Requests, develops engineering solutions and allocates pre-positioned resources at DoD Enterprise SATCOM Gateways via Gateway Access Authorizations for tactical customers
  • In coordination with Regional Satellite Support Centers, provides 24x7 reach back capability supporting contingencies and customer training events
  • Integrate emerging technologies into Satellite provisioning process
  • Coordinates and shares workload with DISA Global (Hill AFB)
  • Upon isolation of DISA Global (Hill AFB), assumes enterprise workload and prioritizes Gateway Access Authorization issuance to critical customers and recovery units
  • Manages DISA Global Joint Exercise Program and Joint Event Life Cycle support
  • Plans DISA Global participation in DISA and Joint Staff directed exercises, with a particular focus on ensuring Mission Essential Task List development
  • Develops and execute Cyber and DISA-focused exercises
  • Reviews Combatant Command numbered O-plans, Theater Campaign Plans, and Service-level Theater Support Plans to ensure gateway services are properly integrated
  • Manages DISA Global Lessons Learned program

Future Operations Support Section - Hill AFB (DG523)

  • Coordinates systematic maintenance of the Enterprise Infrastructure, Operational Systems and applications
  • Requests, supervises, and coordinates impact assessments and modeling of scheduled and unscheduled outages
  • Coordinates maintenance actions from commercial vendors, Combatant Commands and mission assurance customers
  • Provides timely updates to DISA Global senior management and operations floor personnel regarding status, problems, and completion of ASIs and critical Gateway Access Authorizations
  • Processes user Gateway Access Requests, develops engineering solutions and allocates pre-positioned resources at DoD Enterprise SATCOM Gateways via Gateway Access Authorizations for tactical customers
  • In coordination with Regional Satellite Support Centers, provides 24x7 reach back capability supporting contingencies and customer training events
  • Integrates emerging technologies into Satellite provisioning process
  • Reviews Combatant Command numbered O-plans, Theater Campaign Plans, and Service-level Theater Support Plans to ensure gateway services are properly integrated
  • Coordinates and shares workload with DISA Global (Hill AFB)
  • Upon isolation of DISA Global (Hill AFB), assumes entire enterprise ASI and CONEX workload and prioritizes ASIs, maintenance actions and Gateway Access Authorization issuance to critical customers and recovery units per commander intent and guidance