DISA bests federal government-wide Employee Engagement and Satisfaction score

By Doris Tyler
Workforce Services and Development Directorate
August 1, 2022 

The Partnership for Public Service released the 2021 Best Places to Work in the Federal Government® report in July. The Defense Information Systems Agency beat the government-wide average of 64.5% for Employee Engagement and Satisfaction with a score of 73.5%, ranking the agency at 184 of 432 subcomponent agencies evaluated.

Using data collected in the 2021 Federal Employee Viewpoint Survey sample survey, the Partnership for Public Service and Boston Consulting Group used a proprietary weighted formula that looks at the responses to three different questions. The more the question predicts an employee’s intent to remain in their organization, the greater its weight.

• I recommend my organization as a good place to work.
• Considering everything, how satisfied are you with your job? 
• Considering everything, how satisfied are you with your organization?

DISA’s workforce continues to engage and reports overall satisfaction.

“Our workforce and leaders have shown innovation and flexibility as we transitioned quickly into the hybrid work environment at the start of the pandemic,” said Laura Radney, DISA’s Culture and Employee Engagement Program director. “Our score in the ‘Effective Leadership: Supervisor’ category is 86.7%, the highest it has ever been. Working together in teams and larger divisions, directorates, field units and centers, these scores highlight what you already know; our workforce is committed to serving our mission partners and supporting each other.”

DISA continues to use the information derived from the analyses conducted by organizationally appointed personnel to determine focus areas for improvement.

“The agency standardized our FEVS processes beginning in 2019. The establishment of the FEVS Working Group, commitment of the organizational Key FEVS Points of Contact and Culture Transformation Team, and the addition of the Culture and Employee Engagement Program to the organizational structure were foremost amongst these efforts,” said Lori Ramirez, Workforce Services and Development Directorate director. “DISA’s twice-consecutive high score is indicative that our resources were focused in the right direction to support our workforce. We will continue to engage at all levels of the agency to take action on employee recommendations with a goal of continuous improvement.” 

For DISA’s full report, visit Defense Information Systems Agency | Best Places to Work in the Federal Government.